Delta Airlines customer care service is one of the best in the U.S. The airline has extensive services, covering more than 200 cities worldwide, and has bases located in more than 100 airports. Corresponding to its vast services, Delta Airlines has volumes of call centers in different parts of the world to accommodate passengers' many queries and flight-related problems. Though it is rare with Delta airlines flight services that customers face issues, but you never know when things go high tail.
After a period of time, travelers are bound to face issues like delays, cancellations, refunds, lost luggage, animal transportation, and delayed cargo. Whereas monotonous causes are Air Delta reservation queries, overloading, human errors, technical faults, mechanical delays, weather conditions, air traffic control, cargo delay, waiting for connecting passengers, bird strikes, and waiting for connecting bags. The monotonous causes are perpetual, in regards to that customer surely needing to call the customer care line.
So, it is best to get you up to date with the Delta Airlines customer care services policies.Delta Airlines Customer Service and Offices are:-
Delta Airlines Customer Service Offices In The US
Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK, New York- Laguardia, Salt Lake City, Seattle, Tacoma, Rayleigh, Durham, Brooklyn, Cincinnati, Denver, Eagan, Hapeville, Flushing (N.Y.), Irvine, JF Kennedy, Oakland, Newark, Minneapolis, Saint Paul, Riverdale, Tampa, Sea Tac, and Queens Village.
Delta Airlines Customer Service Offices In Europe
(Vienna) Austria, (Brussels) Belgium, (All Cities) Bosnia Herzegovina, (Zagreb) Croatia, (Prague) the Czech Republic, Copenhagen (Denmark), (Helsinki) Denmark, (All Cities) France, All Cities (Germany), (All Cities) Greece, Budapest (Hungary), Iceland, Ireland, Italy, Macedonia, Montenegro, (Amsterdam) the Netherlands, (Oslo) Norway, (Warsaw) Poland, (Lisbon) Portugal, Romania, (Moscow) Russia Federation, Serbia, (international) Slovak Republic, Slovenia, Spain, (Stockholm) Sweden, Switzerland, Turkiye, (Kyiv) Ukraine, and United Kingdom.
Delta Airlines Customer Service Offices In Europe (Africa)
(Ouagadougou) Burkina Faso, (Douala, Yaounde) Cameroon, (Abidjan) Côte d’Ivoire, (Cairo) Egypt, (Accra, Kumasi) Ghana, (Nairobi) Kenya, (Monrovia) Liberia, (Bamako) Mali, (Nouakchott) Marutinaia, Morocco, (Namibia) Windhoek, (Lagos) Nigeria, (Dakar) Senghal, (All Cities) South Africa, and (Lome) Togo.
Delta Airlines Customer Service Offices In Asia
(Phnom Penh) Cambodia, (Mainland China, Hong Kong) China, India, (Jakarta, Surabaya) Indonesia, Japan, (Kuala Lumpur) Malaysia, Pakistan, (Manila) the Philippines, (Seoul) Singapore, (Colombo) Sri Lanka, Taiwan, (Bangkok) Thailand, and (Hanai, Ho Chi Minh City) Vietnam.
Delta Airlines Customer Service Offices In the Caribbean, Bahamas & Bermuda
Antigua, Aruba, Bahamas, Barbados, Bermuda, Bonaire and Curacao, Cayman Islands, Dominican Republic, Grenada, Haiti, Jamaica, Puerto Rico, St. Kitts, St. Lucia, (Dutch Side, French Side) St. Maarten, Trinidad, and Tobago, Turks and Caicos, and the Virgin Islands.
Delta Airlines Customer Service Offices In Mexico & Central America
Belize, Costa Rica, (San Salvador) El Salvador, Guatemala, (San Pedro Sula, Tegucigalpa) Honduras, México, (Managua) Nicaragua, Panama, Chile, Argentina, Ecuador and Bolivia.
Delta Airlines Customer Service Offices In the Middle East
(Tel Aviv) Israel, (Manama) Bahrain, (Amman) Jordan, Kuwait, (Ramallah) Palestine, (Doha) Qatar, (Jeddah, Dhahran) Saudi Arabia, and (Abu Dhabi, Dubai) the United Arab Emirates.
Delta Airlines Customer Service Offices In Pacific
(Sydney) Australia, and (Auckland) New Zealand.
Delta Airlines Customer Service Offices In South America
Argentina, Brazil, Chile, Colombia, Ecuador, Guyana, (Lima) Peru, Uruguay, and (Caracas) Venezuela.
Quick Ways To Connect of Delta Airlines Customer Care
Gone are the days when customers had to breathe down on customer care executives' necks for every issue they faced. With digitalization, travelers have acclimatized to work with the internet. Present-day travelers made more work of online assistance such as Delta Airlines' customer care page, chatbox, email services, online inquiry forums, FAQs, etc.
Social media is the favorite child among them, as they have proven to provide quick assistance and off-the-charts solutions. The staff deployed on the social media pages (Facebook, Twitter) of Delta Airlines are more vigilant pertaining to social media's huge popularity.
You just have to register with Delta Airlines, create your id & password, and then can avail of the online chatting feature and other assistance services.
Purchased Delta Airlines Ticket from Third Party Agency or Travel Portal
If you have purchased a flight ticket from a third-party agency or travel website, and there is a delay/cancellation/refund/you need to make changes, then refer directly to the third-party travel website or agency for assistance and servicing needs.
How to Contact Delta Airlines Customer Care
For existing reservations, customers can contact Delta Air Lines at Main: (404) 715-2600, Customer Service: 800-455-2720.
To quickly reach the customer care personnel, press 0 three times or, say, agent. The Skymiles customers can get to a live person fastest by providing their SkyMiles id.
Delta Airlines Customer Care Number (800-692-6980) Statistics
| Phone Number | 800-692-6980 |
|---|---|
| Call Back Option | YES |
| Call Picked Up By A Real Person | YES |
| Availability of Helpline Number | 24 hours 7 days |
| Average Waiting Time | 16 minutes |
| How to Navigate | Keep Pressing 0 or tell them to give me more options and then press 0 |
| Best Time To Dial | 8:15 am |
The sales team present at the Delta Airlines US customer care center uses automatic questionnaires to direct your queries in the right direction and then act accordingly. To get to the personnel at the other end of the line, dial 0 at the start and say give me more options to connect quickly or to receive a callback.
The average waiting time for Delta customer care number ranges between 14 minutes and 50 minutes, and time can exceed in extraordinary situations like covid. However, looking into the stature of Delta Airlines, it has sufficient employees stocked at call centers that sufficiently handle all queries at normal periods of time.
Additional Delta Airlines Customer Care Numbers
| General Sales and Services | 800-221-1212 800-323-2323 for SkyMiles Members 800-325-1999 for Flight Information |
24 hours, 7 Days |
|---|---|---|
| International Sales & Services | 800-241-4141 | 24 hours, 7 Days |
| Refund Status | 800-847-0578 | Opening Hours 8am - 7pm ET Mon-Fri Closing Hours: 7pm - 8am ET Mon-Fri Closed: Sat-Sun, U.S. holidays) |
| Baggage | 800-325-8224 | 6:00 am - 12:00 am ET, 7 days a week |
| Accessible Travel Services | Dial 404-209-3434 Dial 711 if you have hearing or speech disabilities |
24 hours, 7 Days |
| Hearing & Speech Impaired | Message Us | 6am - 11pm ET |
| Delta Vacations | 800-800-1504 | 24 hours, 7 Days |
| Delta Gift Cards | 800-225-1366 for airfare reservations 800-800-1504 for Delta Vacations packages including airfare Other inquiries: deltagiftcards@delta.com |
24 hours, 7 Days |
| Hotels For Hotels reserved via delta.com;or the Fly Delta app |
866-204-0280 Manage Your Hotel Reservation Email: Reply to your booking confirmation email |
24 hours, 7 Days |
| Rental Cars For Rental Cars reserved via delta.com or the Fly Delta app |
Alamo 800-651-1223 Dollar 800-800-4000 Enterprise 855-266-9565 Hertz 800-654-3131 National 877-222-9058 Thrift 800-847-4389 |
24 hours, 7 Days |
Delta Airlines Best Toll-Free/800 Customer Phone Number
This is Delta Airlines' best phone number. Common problems addressed to the 800-692-6980 number are making a booking, changing a flight, canceling a flight, flight delays, baggage problems, and other customer service issues. This customer care number is open 24 hours, 7 days, and has staff from states like Minnesota, Georgia, Ohio, Utah, Florida, and Texas. The airline has a total of 13 customer care numbers (mentioned in the Delta Airlines Customer Care section).
Social Media
Delta Airlines' Twitter and Facebook pages are your go-to social media handles to quickly connect to customer care services. Any issues, such as delays, cancellations, lost luggage, animal transportation, changes, seat selection, etc., are swiftly resolved. The staff deployed there is more responsive and actively looking to solve your problems.
- Visit the Delta Airlines official account on Twitter, go to the message icon, click on it and make your query.
- Visit the Delta Airlines Official Facebook page, click on the send message button and chat with the Delta Airlines staff.
Delta Airlines Email Support
| Delta Airlines Customer Service Email | kana@delta.com |
|---|---|
| Average Reply | 3 Hours |
| Email Replies | 24 hours, 7 days |
| When company write back | 9 am |
| Why write to Delta Airlines | Make a booking Change Flight Cancel Flight Flight Delayed Baggage Problem Animal Transportation Lost Luggage Refund Request |
Requesting a Refund Of Delta Airlines Tickets
Delta Airlines offers an online form on its website to entertain refund inquiries. The refund amount solely depends on the ticket fare, when you purchased the ticket, and what was your source of payment. An e-credit is issued in case a ticket is not refundable to your account, which can be used to book your next Delta Airlines flight ticket.
24-Hour Cancellation Policy
Under this policy, customers can cancel their Delta Airlines ticket booking within 24 hours of cancellation without incurring penalties. The whole amount is given back to the customers to the original source payment. This 24-hour cancellation policy applies to refundable tickets, non-refundable tickets, and basic economy tickets.
How to Initiate a Delta Airlines Refund Request
When applying for a refund, the airline looks at whether you have a cancellation within 24 hours or after 24 hours.
When cancellation is made within 24 hours
The 24-hours cancellation and refund protocol are simple. For this segment, visit Delta.com or Fly Delta App.
- Go to the Delta Airlines reservation webpage, log in and select My Trips. Non-registered users can select Find Your Trip.
- Select the trip you want to cancel and select the Cancel Flight button.
- Then, follow the steps to complete your Delta refund request.
When cancellation is made after 24 hours
A different channel is used once the risk-free cancellation period ends. Refundable ticket holders have to submit a Delta refund request by visiting delta.com and filling out the refund e-forum. Refund is returned within 7 working days to the original source payment. In comparison, non-refundable ticket holders apply for the same forum but get an eCredit which can be used for future Delta Airlines bookings.
Customers need to provide their first and last name and the 13-digit PNR ticket number. For phone assistance, USA and Canada customers can dial 800-847-0578, and SkyMiles members have an expert phone line at 800-323-2323. Customer care assistance is available 24 hours, 7 days.
FAQS
When booking with Delta Airlines, are there any change charges for changing your origin or destination?Ans. For tickets purchased on or before April 30, 2021, change fees have been relinquished, and for the Main cabin or above tickets flying from North America, purchased on or after May 1, 2021, there are no change fees. And for Delta Airlines tickets flying outside of North America, there are no change and cancellation charges. If the cost of the changed flight price is more than the previous flight price, the difference is to be paid by the customers, whereas if the new flight price is less than the earlier one, then you will be issued eCredit. Lastly, the basic economy ticket can be changed, but you can cancel it by incurring a nominal charge.
What is the expiry date of the Delta Airlines tickets?Ans.Usually, a year after you have purchased the ticket is the expiry date of the Delta airlines tickets. However, Delta airlines have updated its policies allowing all expired tickets and newly purchased tickets in 2022 to be rebooked through December 31, 2023, for 2024 travel.
Can I apply for a refund if there is a significant delay or cancellation by Delta?Ans. In that case, the airline's first priority is to book you an alternate flight. If they cannot book you, then you have the following options:
- eCredit is issued to you for your future travel with Delta Airlines
- A complete refund is initiated to the original source of payment.
- Under My Trips headings, you can accordingly adjust your itinerary.
Ans. The same rule when booking with cash or credit card applies to when booking tickets with a companion certificate or Miles points. The awards tickets that are eligible for a change waiver fee will get back the mile redeposit fee.
